Good Doctor-Patient Communication Improves Health Outcomes

| Mar 12, 2013

Although some Continuing Medical Education (CME) is aimed at helping doctors improve communication skills, more doctors should get involved.

That was the conclusion of some panelists at a recent Institute of Medicine workshop on patient engagement who agreed on the need to change current physician culture and convince doctors to talk more with their patients. 

Jonathan Welch, MD, instructor in medicine at the Harvard Medical School and an emergency physician at Brigham and Women's Hospital in Boston, said providers need to find better ways to listen to patients and their families. He said the healthcare sector, unlike other service industries, doesn't listen well to feedback from its consumers.

One way to engage patients is to let them see their doctors' notes. A survey published in the October 2 issue of the Annals of Internal Medicine found that of the more than 5,000 patients who were able to view their doctors' notes, their medication adherence increased from 60 percent to 78 percent.

Other advice offered to healthcare providers during the IOM workshop included: 

  • Teach patients how to obtain and use their personal health information
  • Teach consumers how to navigate the health system effectively 
  • Present patients with options and listen to their concerns and feedback
  • Establish a connection and relationship with patients and their caregivers
  • Don't use jargon when presenting information to patients and caregivers
  • Find new ways to listen to patients and their families


Click Here To View Or Post Comments

Categories: Diabetes, Diabetes Health, Diabetes Health Magazine, Diabetic, Doctors, Patient Treatment , Research

Take the Diabetes Health Pump Survey
See What's Inside
Read this FREE issue now
For healthcare professionals only

You can view the current or previous issues of Diabetes Health online, in their entirety, anytime you want.
Click Here To View

See if you qualify for our free healthcare professional magazines. Click here to start your application for Pre-Diabetes Health, Diabetes Health Pharmacist and Diabetes Health Professional.

Learn More About the Professional Subscription

Free Diabetes Health e-Newsletter

Top Rated
Print | Email | Share | Comments (0)

You May Also Be Interested In...


Add your comments about this article below. You can add comments as a registered user or anonymously. If you choose to post anonymously your comments will be sent to our moderator for approval before they appear on this page. If you choose to post as a registered user your comments will appear instantly.

When voicing your views via the comment feature, please respect the Diabetes Health community by refraining from comments that could be considered offensive to other people. Diabetes Health reserves the right to remove comments when necessary to maintain the cordial voice of the diabetes community.

For your privacy and protection, we ask that you do not include personal details such as address or telephone number in any comments posted.

Don't have your Diabetes Health Username? Register now and add your comments to all our content.

Have Your Say...

Username: Password:
©1991-2014 Diabetes Health | Home | Privacy | Press | Advertising | Help | Contact Us | Donate | Sitemap

Diabetes Health Medical Disclaimer

The information on this site is not intended or implied to be a substitute for professional medical advice, diagnosis or treatment. All content, including text, graphics, images, and information, contained on or available through this website is for general information purposes only. Opinions expressed here are the opinions of writers, contributors, and commentators, and are not necessarily those of Diabetes Health. Never disregard professional medical advice or delay seeking medical treatment because of something you have read on or accessed through this website.